How Can We Help You?

At AFR, we take pride in our customer service and are ready to help you. To ensure the fastest service, select the department and contact method below that best suits your questions and / or concerns.

Are you interested in joining our team?

For information on how to become a lending partner and find an AE in your area, please contact:

Jim Melchior, VP of Sales

(844) 237-7155

JMelchior@afrwholesale.com

Need assistance with pre-submission scenarios or have questions about a program?

Scenario Desk *

(888) 664-2101

scenarios@afrwholesale.com


* If you intend to contact the Scenario Desk via email, please include the Financing Type in the subject line.
– e.g. “Financing Type (FHA, USDA, VA, FNMA, FHLMC, or Jumbo)”

 

* Please also be sure to include Client Name, AE, Property Type, Program (if known), Family’s Last Name, and your question in the body of your email.

Need more information or have questions about TRID?

Send an email to trid@afrwholesale.com

Renovation Program Support:

Renovation

(800) 624-0501

renovation@afrwholesale.com

FHA/VA One-Time Close

(877) 696-6486

onetimeclose@afrwholesale.com

For Final Docs Contact:

Post Closing

(973) 298-8139

postclosing@afrwholesale.com

Need to make a payment?

Payment Info

American Financial Resources, Inc.
9 Sylvan Way, Parsippany, NJ 07054
Attn – Payments

 

Servicing
(888) 432-7147

 

Customer Service
cs@afrcorp.com

Headquarters

American Financial Resources, Inc.

9 Sylvan Way, Parsippany, NJ 07054

Phone

(866) 372-6596

Email

clientservices@afrwholesale.com

West Coast Operations Center

American Financial Resources, Inc.

8860 E Chaparral Road, Suite 120
Scottsdale, AZ 85257