How Can We Help You?
At AFR, we take pride in our customer service and are ready to help you. To ensure the fastest service, select the department and contact method below that best suits your questions and / or concerns.
Are you interested in joining our team?
For information on how to become a lending partner and find an AE in your area, please contact:
Need assistance with pre-submission scenarios or have questions about a program?
Scenario Desk *
* If you intend to contact the Scenario Desk via email, please include the Financing Type in the subject line. – e.g. “Financing Type (FHA, USDA, VA, FNMA, FHLMC, or Jumbo)
* Please also be sure to include Client Name, AE, Property Type, Program (if known), Family’s Last Name, and your question in the body of your email.
Renovation Program Support:
For Final Docs Contact:
Need to make a payment?
American Financial Resources, Inc.
9 Sylvan Way, Parsippany, NJ 07054
Attn – Payments